These are, of course, ridiculously primitive insights. Pronovost is routinely described by colleagues as “brilliant,” “inspiring,” a “genius.” He has an M.D. and a Ph.D. in public health from Johns Hopkins, and is trained in emergency medicine, anesthesiology, and critical-care medicine. But, really, does it take all that to figure out what house movers, wedding planners, and tax accountants figured out ages ago?
Monday, December 8, 2008
Saving lives with checklists:
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The thing that strikes me about Pronovost is not the checklists, but that he made the right moves. When he needed to implement something, he did it amazingly well. He positioned lobbyists and nurses and executives --not the doctors who actually use the lists-- to make his plan succeed. If only more people knew how to work inside systems to improve them so dramatically. I wish I understood people like he does.
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